Privacy Policy – Automation Equipment

Effective Date: January 1, 2025

Automation Equipment (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, https://automationeq.com.

1. Information We Collect

Personal Information (submitted by you):

When you complete forms or place orders on our website, we may collect:

Name
Email address
Phone number (if provided at checkout)
Shipping and billing address (for orders)
Payment details (processed securely by third-party payment processors)
Message content (via contact forms)

Automatically Collected Data (via cookies & analytics):

Device and browser information
IP address and general location
Website usage data (pages visited, time spent, interactions)
Cookie data for cart and checkout functionality

2. How We Use Information

We use collected information to:

Respond to inquiries submitted through our contact form
Process and fulfill product orders
Send order confirmations, invoices, and delivery updates
Provide customer support and service updates
Improve our website, products, and offerings
Analyze website traffic and performance through Google Analytics

3. Sharing of Information

We do not sell or rent your personal information.

We may share data only with:

Payment processors that securely handle online transactions
Shipping providers to deliver purchased products
Service providers that assist with hosting, analytics, or communications
Authorized staff who require access to fulfill orders and inquiries

4. Cookies & Analytics

Our site uses cookies to enable shopping cart and checkout functionality, as well as to enhance user experience.

Cookies may remember your cart items, login status, and preferences.
We also use Google Analytics 4 (GA4) to collect anonymized information about website usage.

Your Choices:

You may disable cookies through your browser settings, though the shopping cart and checkout may not function properly without them.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

5. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry.
Order information (including billing and shipping details) is retained to fulfill purchases, maintain records, and comply with legal obligations.
Analytics and cookie data are retained in accordance with Google’s standard retention policies.

6. User Rights

Depending on your location, you may have the right to:

Access, update, or request deletion of your personal information
Request details about how your data is collected and shared
Withdraw consent to certain types of data processing

To exercise these rights, please contact us at:

info@automationeq.com

or call 618.364.0088.

7. Security

We take reasonable technical and organizational measures to protect personal information. Payment details entered during checkout are handled securely by third-party payment processors and are not stored on our servers.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Automation Equipment

Website: https://automationeq.com

Email: info@automationeq.com

Phone: 618.364.0088